Connect the PMS you already use.
AnswerBnB has connectors for 17 of the 20 property management systems it tracks. Hospitable is verified end to end with a real account; every other provider says exactly where it stands.
Channex
Your PMS stays the source of truth
AnswerBnB reads properties, reservations, guests and messages through your PMS's own API, answers inside that same flow, and alerts your team when a person is needed. There is no new inbox to watch.
Your systems
AnswerBnB
Your guests and team
Every property management system, honestly labelled
Filter by status or by what the connector does with messages. Filters only narrow the list; they never change a label.
Showing 20 of 20 property management systems
ChannexProvider names and logos belong to their respective owners and appear only to identify each provider's system. A logo does not mean a partnership, endorsement, or that a connector has been verified. The label under each logo is the only statement of status.
Step by step: how to connect Hospitable, the provider verified end to end today.
What each status actually means
These four labels are the only ones used anywhere on the site, and they are generated from the same catalog the product runs on.
1 provider
Connected and checked end to end with a real account: properties, reservations, messages, and replies.
Hospitable
12 providers
A connector is built and tested against the provider's documentation. You connect with your own credentials. It has not yet been checked end to end with a real account.
Beds24, Channex, Cloudbeds, Guesty, Hostaway, Lodgify, OwnerRez, Rentals United, Smoobu, Tokeet, Track, Uplisting
4 providers
A connector is built, but AnswerBnB must first receive this provider's own developer credentials before customers can connect.
Escapia, Hostfully, iGMS, Octorate
3 providers
No connector yet. The provider must issue API access or documentation before one can be built.
Avantio, Hostify, Streamline
From synced data to a guest reply
What happens once a PMS is connected: sync, knowledge, an AI decision, a hand-off to your team when needed, and a reply that goes out through your PMS. Names and dates in these screens are illustrative.
Channels, alerts and the AI behind the answers
Everything that is not a property management system, labelled by what it is: built in, carried by your PMS, or planned.
Team notifications (escalation channels)
When a conversation needs a person, AnswerBnB alerts your team here.
AI / Automation
The language model that writes answers from your knowledge. Configurable workflow automations are on the roadmap, not live.
Guest channels your PMS carries
AnswerBnB does not connect to these directly. It reads and answers the messages your PMS already brings in.
Future integrations
The architecture supports these; no connector exists yet.
Where the architecture is headed
These are the systems AnswerBnB is designed to connect with. They are names on a roadmap, not live connectors.
Ecommerce Planned
A CommerceAdapter contract is defined so a real connector can be built cleanly; no vendor connector exists yet.
CRM & Help Desk Planned
CRMAdapter and HelpdeskAdapter contracts are defined; no vendor connector exists yet.
ISP & NOC (Network Operations Center) Planned
ISPAdapter and MonitoringAdapter contracts are defined; no vendor connector or network monitoring exists yet.
Guest-facing messaging channels Planned
Guest conversations arrive through your PMS today. Direct channel connectors below do not exist yet.
Payments Planned
A PaymentAdapter contract is defined, deliberately read-mostly. AnswerBnB does not initiate financial transactions.
These lists describe ecosystems, not a claim that a live connector exists for every name. Read the FAQ for how to read each label.
Questions about connecting
Can it connect to my PMS?
AnswerBnB has connectors for 17 of the 20 property management platforms it tracks, and you connect with the credentials your PMS provides. An honest caveat: 1 of them (Hospitable) has been verified end to end with a real account. The others are built from each provider's documentation and are labelled Connection Ready or Configuration Required until they are.
Which PMS platforms are supported?
Production Verified: Hospitable. Connection Ready: Beds24, Channex, Cloudbeds, Guesty, Hostaway, Lodgify, OwnerRez, Rentals United, Smoobu, Tokeet, Track, and Uplisting. Configuration Required (AnswerBnB must first receive the provider's own credentials): Escapia, Hostfully, iGMS, and Octorate. Provider Action Required (no connector yet because the provider must issue API access first): Avantio, Hostify, and Streamline. The Integrations page shows the current status of each.
Can AI answer Airbnb guest messages?
Yes, when the message reaches AnswerBnB through your property management system. AnswerBnB answers guest messages that arrive through your connected PMS inbox, including Airbnb, Vrbo, Booking.com, or direct-booking messages where your PMS carries them. It does not connect to Airbnb directly. Replies are sent through the PMS where its API allows sending; for a PMS that only lets AnswerBnB receive messages, AnswerBnB drafts the reply and you send it from the PMS.
What integrations are available?
Property management systems (20 tracked, statuses above), escalation notifications by email, WhatsApp, and Slack, and an AI model provider behind the answers. Ecommerce, help-desk, and ISP connectors are planned but do not exist yet. The Integrations page labels every one honestly.
Does it send messages automatically?
Where you have turned AI on for a property and the connected PMS supports sending, yes: AnswerBnB replies to the guest itself. Where AI is off, or the PMS is receive-only, it does not send on its own. Nothing is sent for properties you have not activated.
Connect the system you already run
Create an account and connect your PMS with the credentials it gives you. If yours shows Configuration Required or Provider Action Required, email the team.